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Privacy Policy

Last updated: May 11, 2026

Mel Buys Your House respects your privacy and is committed to protecting the personal information you provide through this website. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

This policy applies to information collected through this website and through online forms, advertising lead forms, calls, texts, emails, and related digital communications connected to your real estate inquiry.

Who We Are

This website is operated by Mel Buys Your House LLC, a real estate business serving homeowners who want to sell property directly for cash or discuss other off-market selling options.

Contact information:

Mel Buys Your House LLC
1650A Morningside Dr
Lancaster, PA 17602
Email: mel@melbuysyourhouse.com
Phone: (717) 669-2936

What Information We Collect

We may collect information from you when you fill out a form, request an offer, call us, email us, download a resource, respond to an advertisement, or otherwise contact us about selling a property.

  • Name
  • Email address
  • Phone number
  • Property address
  • Mailing address, if you provide it
  • Information about the property you want to sell
  • Information about your situation related to the property
  • Communications you send to us by form, email, call, or text

We may also collect certain non-personally identifying information automatically when you visit the site, such as your IP address, browser type, device type, operating system, referring pages, pages viewed, and general site interaction data through analytics and advertising technologies similar to the policies used by comparable home-buying sites.

How We Use Your Information

We may use the information we collect for one or more of the following purposes:

  • To review your property and evaluate whether we may be able to make an offer
  • To contact you by phone, text message, email, or other reasonable means regarding your inquiry
  • To schedule calls, property visits, or follow-up conversations about your situation
  • To provide information you requested
  • To improve our website, advertising, and user experience
  • To send service-related or follow-up communications related to your inquiry
  • To maintain records of communications and business activity
  • To comply with legal obligations and protect our rights

Analytics, Cookies, and Tracking Technologies

This website uses cookies, pixels, and related technologies to understand website traffic, measure advertising performance, and improve marketing effectiveness. These tools may collect information such as your IP address, browser type, pages visited, time on site, and actions taken on the website, consistent with the use of Google Analytics and remarketing described in the reference policies you shared.

Tools currently used on this website may include:

  • Google Analytics
  • Facebook Pixel / Meta Ads Pixel
  • Zoho Marketing Automation

These technologies may be used to understand audience behavior, track conversions, and show advertising to people who have previously visited the site, which is similar to the remarketing disclosures used by the comparison sites you referenced.

You can usually control cookie preferences through your browser settings, and you can review Google’s information about how partner sites use data at Google’s partner sites policy.

Remarketing and Advertising

We may use third-party remarketing services, including Google and Meta, to advertise to previous visitors to our website on other websites and platforms. This may include showing ads to people who visited our site but did not complete a contact form or otherwise finish an inquiry, which matches the type of remarketing language commonly used in the two real-estate buyer policies you provided.

Third-party vendors, including Google and Meta, may use cookies or similar technologies to serve ads based on prior visits to this website. Any data collected through those services is handled according to this Privacy Policy and the privacy policies of those third-party providers.

CRM, Lead Processing, and Third-Party Services

Information submitted through this website may be stored and managed securely using third-party business systems that help us operate our business and respond to inquiries. These systems currently include Zoho CRM, Zoho Marketing Automation, and Batch Leads.

We may share your information with trusted service providers only to the extent reasonably necessary to operate the website, manage leads, communicate with you, analyze site performance, or conduct our business. We do not sell your personal information to outside parties.

We may also disclose your information when necessary to comply with law, enforce our site policies, protect our rights, or protect the rights, property, or safety of others, which is consistent with the disclosure language used in the referenced privacy policies.

Text, Call, and Email Communications

If you provide your phone number, email address, or other contact information, you consent to receiving communications from us related to your inquiry, your property, scheduling, follow-up, and related business purposes. Message frequency may vary. Message and data rates may apply depending on your carrier and plan.

You may opt out of marketing emails by using the unsubscribe link included in those emails. If you no longer want to receive text messages, you may reply STOP where applicable. For assistance, you may reply HELP or contact us directly at mel@melbuysyourhouse.com.

We do not sell or share mobile opt-in data or consent with third parties for their own promotional purposes, and text messaging originator opt-in data and consent are not shared with third parties except as needed to provide messaging services, which mirrors a key protection stated in one of the reference policies.

Personal, Financial, and Property Information

Because this is a real estate website, you may provide information about a property you own, want to sell, or are otherwise involved with. In some situations, you may also choose to provide additional financial or title-related information so we can better understand the property and your situation, similar to the real-estate-specific disclosures used by other home-buying companies.

This information is used only for legitimate business purposes related to evaluating the property, communicating with you, and potentially assisting with a real estate transaction or offer discussion.

How We Protect Your Information

We use reasonable administrative, technical, and organizational safeguards to help protect your personal information. You stated that submitted data is stored securely in your systems, and this policy reflects that representation.

However, no method of transmission over the internet or method of electronic storage is guaranteed to be completely secure. For that reason, while we work to protect your information, we cannot guarantee absolute security.

Do We Disclose Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their own independent marketing purposes. This does not include trusted third parties who help us operate our website, manage our marketing, store lead information, or service your inquiry, provided those parties are expected to handle information appropriately and confidentially, which follows the same general structure used in both reference policies.

We may share non-personally identifiable or aggregated information for analytics, advertising, or business reporting purposes.

Third-Party Links

This website may contain links to third-party websites. Those sites have separate privacy policies and practices. We are not responsible for the content, privacy practices, or activities of those third-party websites, which is also disclosed in the sample policies you provided.

Children’s Privacy

This website is not intended for children, and we do not knowingly collect personal information from minors. If we learn that we have collected personal information from a minor without appropriate authorization, we will take reasonable steps to delete that information.

Online Policy Only

This Privacy Policy applies only to information collected through this website and related online communications, and not to information collected offline except where specifically incorporated into our business communications and records, which follows the same online-policy limitation used in the comparison policies.

Business Transfers

If Mel Buys Your House or its related business assets are acquired, sold, or merged with another business, your information may be transferred as part of that transaction. If that happens, we may update this policy or provide notice as appropriate. This type of transfer clause appears in the reference privacy policies you shared.

Your Choices

You may contact us to request that we update or correct the personal information you previously submitted. You may also request that we stop contacting you for marketing purposes, subject to legal or operational reasons we may need to retain certain records.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, consistent with the update language used in the reference policies.

Contact Us

If you have any questions about this Privacy Policy, you may contact:

Mel Buys Your House
1650A Morningside Dr
Lancaster, PA 17602
Email: mel@melbuysyourhouse.com
Phone: (717) 669-2936